Quality Policy

In the constant search of continuous improvement of his System of Quality Management and found in the Mission e Vision that reflect the designments and values of all of his organizational culture, the VFA Administration, assumes as Quality Policy and commits oneself to:

GUARANTEE ONE´S CLIENT’S TOTAL SATISFACTION:

• Producing and selling products and services that satisfy the necessities and expectations of one´s clients, meet the safety requirements and rules applicable while offering a good price/quality ratio;
• Promoting relationships based on honesty and professionalism with one´s clients;
• Offering ways and resources that promote Satisfaction and Fidelity growth from all clients, Productive capacity increase and supply of 100% according products in attractive due dates.

GUARANTEE ONE´S COLLABORATOR TOTAL SATISFACTION:

• Promoting proximity/familiarity within all and high team spirit;
• Promoting good work conditions, job stability and safety;
• Guarantying an open relationship with superiors;
• Promoting constant capacity development.

PROMOTE ECONOMIC GROWTH AND NEW MARKET EXPANSION:

• Maintaining economic/finance stability and investment capacity;
• Betting in disclosure means that promote Golfinho´s brand image and notoriety in national and international markets;
• Developing a commercial strategy directed to the export of one´s products and to national leadership of the national market in swimming equipment.

PROMOTE ECONOMIC GROWTH AND NEW MARKET EXPANSION:

• Maintaining a continuous improvement policy, planning, doing, verifying and acting in a transversal manner across all procedures;
• Optimizing and modernizing constantly our internal and external means of communication so that necessary information is accessible and transmitted clearly to everyone (Collaborators, Clients and Suppliers);
• Involving one´s suppliers in the principles and values of the organization.

CONCEIVE AND DEVELOP PRODUCTS THAT OFFER INNOVATIVE SOLUTIONS IN THE SWIMMING MARKET:

• Probing clients about specific needs and offer a more diversified range of products that allows presenting more extensive solutions in the swimming market; ;
• Betting on constant modernization of one´s machine park/productive equipment.